onTrack 2

  • Installation
    • Requirements
    • How to install
    • Updating
    • Moving/Migrating
  • Configuration
  • Dashboard & App Screen
  • Inventory
    • Assets
    • Licenses
    • Domains
    • Credentials
    • Attributes
  • Clients
  • Users
  • Projects
  • Tickets
  • Issues
  • Sales
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  • Calendar
  • Reminders
  • File Manager
  • Content
    • Knowledge Base
    • Documentation
    • Predefined Replies
  • Reports
  • Setup
    • Staff
    • Roles
    • Custom Fields
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    • Settings
  • User/Public Area

Moving/Migrating

Follow these steps to move onTrack 2 to another hosting account/server


1. Transfer files
Using a FTP client (eg. Filezilla) download all the files from the old server and then upload to the new server.

2. Transfer database
Backup the database from the old server using the database administration tools in your server's control panel (usually PhpMyAdmin). 
Create a new database on the new server and restore the data from the backup file.

3. Update app configuration file
Using your favorite text editor edit application/config/app-config.php and update with the new database credentials and the APP_BASE_URL if the URL has changed.

4. Configure cron job on the new server
Authenticate in the administration panel and go to System > Settings > Cron Job for more information on how to set up the cron job.